Campus Services

You are able to print at any available printer after logging on using your username and password. MHC has a pay-for-print system; you may add funds to your account in the Vera Bracken Library. Each time you choose to print, a dialog window will open confirming your desire to print and showing you the status of your print account. As your account is depleted you may add money to your print account. Printing and postal services are also available on campus in Room F104.

Need a laptop for your studies? We've got you covered! 

Inquire at pay $75 at Registration, then pick up a laptop at IT Services. 

Limited number of laptops are available first-come, first-serve. All models come with Windows 11, a built in webcam, and minimum 2 hours battery life. Students install their own Office, Lockdown Browser, and any other software they need for coursework or
exams.

Fee is non-refundable and not pro-rated, so sign up early!

Term 1 - January to April	Due Date: April 20 or next business day
Term 2 - May to August	Due Date: August 20 or next business day
Term 3 - September to December	Due Date: December 20 or next business day

There are a few things you may need to check on your device to ensure it is ready to take the Respondus LockDown Browser exam:

• Clear browser history, cache and cookies – It is recommended that you navigate to your browser settings to clear your browser history, cache and cookies before your scheduled exam.
• Allow Respondus LockDown Browser to Launch – When prompted, click “Open Link” to allow your computer to open the Respondus LockDown browser.
• Allow mic and camera access – Allow the web browser access to the microphone and/or web camera on your device, if prompted. Make sure you run the camera and microphone tests at the beginning of the exam. This is only required for exams using Respondus Monitor.
• Multifactor Authentication (MFA) – If you are entering Blackboard through Respondus LockDown Browser, your MFA may block you from accessing the exam. Close Respondus LockDown Browser. Login to Blackboard in a regular web browser (not using Lockdown Browser) and navigate to your course, then click on “Start Attempt” on the exam. LockDown Browser will automatically launch.
• Antivirus Software – If Respondus Lockdown Browser does not launch, your antivirus software may be blocking it.
• WiFi Connection – It is recommended that you ensure you have a strong WiFi connection to take the exam. If you are using a mobile device on campus, be sure to connect to the “MHC-WiFi” network and login using your regular college username and password. Note that you may need to change your WiFi settings to “forget” the network and not connect automatically so that when you need to connect, you will be prompted to login. Make sure your device is using/prioritizing "MHC_WiFi” by turning off mobile data in areas that have poor cell reception. If you’ve moved from one area to another with your device, toggle the WiFi off then on again to make sure your device is using the strongest nearby signal.

NOTE: If technical issues with LockDown Browser persist, please contact IT Services at (403) 529-3899.