Performance Management
In this program, participants learn how to perform the role of an appraiser and as a coach who needs to effectively communicate and interact with employees, co-workers, team members or others to provide feedback to them. Participants learn how to ask the right questions, help employees to set goals and targets, how to motivate them, how to deliver difficult messages and in short how to help them to increase their productivity.
Learners leave with the tools and skills to implement Performance Management the next day.
Program At a Glance:
- Offered at the Medicine Hat campus
- Delivered part-time, in-person
- Tailored for managers and supervisors
This certificate program is three days in length with a total of 21 hours.
Key topics include coaching techniques, conducting appraisal meetings, setting and aligning goals with business objectives, and motivating employees to achieve peak performance. The curriculum also covers performance management systems, goal setting, reward systems, and communication skills.
Participants will learn:
• Performance Management: Modern vs. traditional methods, the role of appraisers, and 360-degree feedback programs.
• Goal Setting: Setting useful goals, motivating employees, and aligning performance targets with business objectives.
• Rewards: Effective reward systems and non-monetary rewards.
• Coaching: Principles and techniques for coaching individuals in various situations.
• Communication Skills: Providing constructive feedback, delivering praise, and handling difficult situations.
• Appraisal Meetings: Preparing for, structuring, and conducting productive appraisal meetings.
This highly practical course ensures that participants can immediately apply these skills to improve employee performance and engagement.
Price: $1495 + GST
