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School of Business & Continuing Studies

Tourism & Hospitality Management

Earn a Certificate of Achievement in Tourism & Hospitality Management

In this micro-credential, students will enhance their management skills and set themselves apart from other job applicants in the accommodation and food and beverage industry.

Students will learn fundamental skills in:

  • Hotel operations and management: Learn how to develop the average daily rate, calculate revenue per room, forecast hotel occupancy, and adopt back-end accounting methodologies that occur in hotels. 
  • Restaurant leadership: Explore the operational and financial side of owning and running a food services operation ranging from food costing for menu development to staff development and leadership.
  • Restaurant marketing: Learn how to connect the image and design of an establishment with consumer demand while creating the experience that customers expect.

Graduates of this micro-credential, will be able to:

  • Apply general management, accounting, and revenue management principles in a hotel setting.
  • Apply front office, housekeeping & property maintenance principles in a hotel setting.
  • Apply leadership, cost control and menu development in a restaurant setting.
  • Apply marketing and service delivery principles in a restaurant setting.

Frequently Asked Questions

Micro-credentials are created alongside industry, they are designed to fill a need or gap. This credential may increase an employer’s confidence in a prospective employees skills, in particular when they are directly related to the job being applied for.
Micro-credentials focus on a specific set of competencies and skills versus traditional credentials which take a more comprehensive view on a subject. Micro-credentials can be complimentary to existing programs and help show a greater expertise in a particular subject area.
Digital badges are clickable icons that contain meta-data such as your name, the issuing post-secondary institution, and the micro-credential attained.

MHC utilizes a systems called MyCreds which enables students to access and share their credentials on their social media accounts like LinkedIn, through email signatures and in online resumes.
  • Short, flexible and affordable: Micro-credentials are offered at various times throughout the year, they may be delivered online, in-class or in a blended approach. They are an affordable and fast way to enhance your skills and knowledge with timely and targeted training.
  • Quality-assured and validated by industry: Micro-credentials represent competencies recognized as valuable by industry and employers. They are subject to a robust quality assurance, and institutional approval process.
  • Shareable: When learners complete a micro-credential they will receive a digital badge that can be shared on your personal social media, displayed on resumes or included in your email signature. Badges include meta-data with your name, the issuing post-secondary institution and the micro-credential attained.
Micro-credentials are short, flexible, quality-assured courses that provide learners skills and competencies that are valued by industry and employers. They may be complementary to traditional credentials such as certificates, diplomas and degrees or stand alone.

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