Tourism & Hospitality Management
Earn a Certificate of Achievement in Tourism & Hospitality Management
In this micro-credential, students will enhance their management skills and set themselves apart from other job applicants in the accommodation and food and beverage industry.
Students will learn fundamental skills in:
- Hotel operations and management: Learn how to develop the average daily rate, calculate revenue per room, forecast hotel occupancy, and adopt back-end accounting methodologies that occur in hotels.
- Restaurant leadership: Explore the operational and financial side of owning and running a food services operation ranging from food costing for menu development to staff development and leadership.
- Restaurant marketing: Learn how to connect the image and design of an establishment with consumer demand while creating the experience that customers expect.
Graduates of this micro-credential, will be able to:
- Apply general management, accounting, and revenue management principles in a hotel setting.
- Apply front office, housekeeping & property maintenance principles in a hotel setting.
- Apply leadership, cost control and menu development in a restaurant setting.
- Apply marketing and service delivery principles in a restaurant setting.
